The British Healthcare Trades Association (BHTA) is the UK’s oldest and largest healthcare association, founded in 1917.
Its members – almost 500 companies employing over 17,000 people – make or sell assistive technology products that help people live more independently. These range from wheelchairs and scooters to stairlifts, seating and positioning products, patient support surfaces, rehabilitation products, stoma and continence products, prosthetics, orthotics and augmentative communication devices for people with limited speech.
What makes BHTA special is their Code of Practice – the only one in their sector overseen by the Trading Standards Institute (TSI). All their members sign up to the Code, demonstrating their commitment to high levels of customer care that go above and beyond their legal obligations, giving customers confidence.
Wherever you see the BHTA logo, you know you’re dealing with a company you can trust. You’ll get clear information about your rights, receive a high standard of customer service and have access to an independent complaints process.
When you’re working with a client to maintain their independence, you want to know the products and services they’re using are right for them. BHTA members follow strict guidelines on customer care and won’t sell anything that doesn’t meet customers’ needs.